AI Assistant for Websites & Ecommerce
ALT SAINT AI ASSISTANT
Help every visitor find the right answer, product or next step instantly.
For business websites, service companies and ecommerce, ALT SAINT AI Assistant answers questions, explains complex offers, recommends relevant products and turns more visits into qualified enquiries or buying decisions.
THE CONVERSION GAP
Your visitors do not want to search your website. They want the right answer.
A potential customer may be interested in your company but still leave because they cannot identify the right service, compare the available options or find enough information to make a decision.
On an ecommerce site, the same friction appears when shoppers cannot understand specifications, compatibility or which product best fits their needs. ALT SAINT AI Assistant removes that friction by turning website navigation into a guided conversation.
Try it here or from the green AI icon in the bottom-left corner
Ask ALT SAINT AI
ONE ASSISTANT. TWO COMMERCIAL APPLICATIONS.
Built for business websites and service companies. Built for ecommerce.
| Commercial role | Business & service websites | Ecommerce |
|---|---|---|
| What visitors need | Understand a complex offer and identify the right service or solution. | Find, compare and choose the right product. |
| How the assistant helps | Explains services, asks qualification questions and guides visitors to the right page, document, case study or team. | Supports product discovery, explains specifications, compares options and resolves pre-purchase questions. |
| Next action | Enquiry, booking, consultation or handover to the right commercial contact. | Product page, cart, purchase journey or customer support handover. |
| Commercial value | Better-qualified enquiries, faster follow-up and fewer repetitive pre-sales questions. | Stronger product discovery, fewer unresolved doubts and more assisted buying journeys. |
| Knowledge used | Services, FAQs, documents, case studies, policies and selected business information. | Product catalogue, attributes, compatibility, manuals, policies and selected ecommerce data. |
FROM QUESTION TO ACTION
One assistant that understands, recommends, qualifies and converts.
Instead of stopping at an answer, the assistant supports the complete visitor journey towards the most relevant commercial next step.
Understands the Need
Asks relevant questions to understand what the visitor is trying to solve, compare or buy.
Finds the Best Match
Uses approved business information to identify the most relevant product, service, page or document.
Guides the Next Step
Moves the visitor towards a product page, form, booking, contact or human conversation.
Captures Useful Context
Sends the sales team the visitor’s need, interest and conversation context, not only a name and email.
POWERED BY YOUR KNOWLEDGE
It knows your business because you control what it can use.
The assistant can use your website, ecommerce catalogue, FAQs, PDFs, manuals, policies, technical documents and selected information that is not publicly visible.
This controlled knowledge base is powered by RAG technology: the assistant searches the information approved by your business before preparing its answer. You define the permitted sources, the response boundaries and when a conversation must be passed to a person.
MEASURABLE COMMERCIAL VALUE
Measure what changes across leads, engagement, support and conversion.
The assistant creates measurable signals around visitor intent and the actions it helps people complete.
Better-Qualified Enquiries
Give sales a clearer understanding of what the visitor needs before the first human conversation.
More Assisted Actions
Guide visitors towards relevant products, pages, bookings, forms and contact routes.
Less Repetitive Support
Resolve common questions automatically and reduce the time spent repeating the same information.
Customer Intent Intelligence
Use real conversations to understand demand, objections, missing content and customer priorities.
SEE IT WORKING WITH YOUR OWN CONTENT
See how the AI Assistant could work on your website or ecommerce.
Request a custom lite demo built from selected public content on your website or ecommerce. We will prepare a focused example showing how the assistant could answer real questions, guide visitors towards relevant products or services and support your customer journey.
REQUEST YOUR CUSTOM LITE DEMO
Let us show you how the assistant could work with your own website content.
Share your website or ecommerce URL and the questions customers ask most often. We will use selected public content from your site to prepare a focused lite demo of how the assistant could answer, recommend, qualify and guide visitors towards the next step.
Questions
What companies usually ask before adding an AI Assistant.
Is the AI Assistant for business websites or ecommerce?
Both. For business and service websites it explains complex offers, guides visitors to the right solution and qualifies enquiries. For ecommerce it supports product discovery, comparison and buying decisions.
How is it different from a normal chatbot?
A normal chatbot usually follows scripts or a limited FAQ set. ALT SAINT AI Assistant understands natural questions and uses your approved knowledge to provide contextual guidance.
What information can it use?
Depending on scope, it can use website pages, ecommerce products, FAQs, PDFs, catalogues, manuals, policies, technical documents and selected information from connected systems.
Can it recommend products, services or solutions?
Yes. It can ask relevant questions, understand the visitor’s need and guide them towards the most suitable product, service, page or next step.
Can it capture and qualify leads?
Yes. It can collect contact details together with useful context such as need, product interest, timing, location, budget range or other qualification information defined for the project.
Can it connect to our CRM, ecommerce or helpdesk?
Yes, where the systems provide suitable access. The assistant can send leads, create tasks, retrieve selected information or trigger connected workflows.
How do you reduce incorrect answers?
We define approved sources, answer boundaries, fallback responses and escalation paths, then test real questions before launch. Important or unclear cases can be directed to a person.
